Refund
policy.

1. Try before you buy

Every purchase is preceded by a 3-day free trial. You can evaluate KM Role Play completely before paying, so the decision to buy is an informed one.

2. When a refund applies

We offer a refund for purchases made within 7 days of the purchase date, if the software has not been used in violation of the EULA or the Terms of Service. Where consumer law in your jurisdiction grants stronger rights, those rights apply.

3. How to request a refund

Email [email protected] and include:

• the email address used at purchase;
• your order reference or payment receipt, if available;
• a short reason for the request (optional but helpful).

4. How long it takes

We process refund requests within 5 business days of confirmation. The refund is returned using the original payment method. Depending on your bank or payment provider, the money may take additional days to appear.

5. What is not refundable

Refunds do not apply to: purchases where the 14-day window has passed; licenses that have been activated on a device and used beyond evaluation; or any violation of the EULA or Terms of Service. After a refund, the license is revoked and the software must be uninstalled.

6. Place of purchase

Purchases made directly through KM Role Play are covered by this policy. If you purchased through another platform, that platform's refund policy and the law applicable to your location apply.

7. Contact

Refund questions? Contact support.